October 24, 2017

Small Business Services

Remote Monitoring and Management

Portland Computerworks’ Remote Monitoring and Management solutions are the most cost effective solution to keep your computers running smoothly and hassle-free. Using a small piece of software that provides real-time alerts to us for PC (including Mac’s) health performance, we’re able to proactively monitor your technology so you can focus on running your business.

In addition to real-time alerts, this monitors for out-of-date software and patches known security issues on a daily basis. This advanced technology isn’t just another piece of software running in the background, but a cloud-based service intelligently taking action when needed and notifying us immediately of any critical alerts. This stops the typical break/fix cycle that many companies accept as the norm.

From 3rd Party Software Updates and Hardware Monitoring to Anti-Malware and File Backups, we’re able to find and resolve issues proactively instead of reactively. This keeps your system downtime to a minimum and your computers running at their maximum.

 

Pricing Below is Per Computer / Per Month

 

  
 
Active Monitoring
Built-in Contact Form
Software Updated Automatically
Alerts Sent to Us for:
Anti-Virus Turned Off
Firewall Turned Off
Windows Crashes (BSOD)
Application Crashes
Device/Driver Issues
Hard Disk Health (S.M.A.R.T.)
Hard Disk Fragmentation
Hard Disk Space Low
Anti-Malware
FREE Malware Removal
Unlimited Cloud Backup
Unlimited Support

Protection

$14
+ Anti-Malware
Active Monitoring
Built-in Contact Form
Software Updated Automatically
 
Anti-Virus Turned Off
Firewall Turned Off
Windows Crashes (BSOD)
Application Crashes
Device/Driver Issues
Hard Disk Health (S.M.A.R.T.)
Hard Disk Fragmentation
Hard Disk Space Low
Anti-Malware
FREE Malware Removal
Unlimited Cloud Backup
Unlimited Support

Fully Managed

$22
+ Unlimited Backup
Active Monitoring
Built-in Contact Form
Software Updated Automatically
 
Anti-Virus Turned Off
Firewall Turned Off
Windows Crashes (BSOD)
Application Crashes
Device/Driver Issues
Hard Disk Health (S.M.A.R.T.)
Hard Disk Fragmentation
Hard Disk Space Low
Anti-Malware
FREE Malware Removal
Unlimited Cloud Backup
Unlimited Support

Fully Maintained

$50
3 User Minimum
Active Monitoring
Built-in Contact Form
Software Updated Automatically
 
Anti-Virus Turned Off
Firewall Turned Off
Windows Crashes (BSOD)
Application Crashes
Device/Driver Issues
Hard Disk Health (S.M.A.R.T.)
Hard Disk Fragmentation
Hard Disk Space Low
Anti-Malware
FREE Malware Removal
Unlimited Cloud Backup
Unlimited Support

Below are a few screenshots, highlighting real-time information we’re able to process and pro-actively monitor for end-users devices.